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SDM Shop in evening

Scheduled lessons and ShopTalks are just the beginning. Any topic, any time: just request a one-to-one appointment, in person or remotely.

Check out our self-study materials on Pinterest, YouTube and in our blog posts.

Meet our SDM trainers

Executive Director

SDM Associate

SDM Associate

SDM Associate

SDM Associate

SDM Associate

SDM Associate

Former Staff

Former Staff

Read our latest blog posts

How to Choose a Browser

Many people don’t think about HOW they access the internet. They aren’t aware there are choices. Learning how to choose a browser is very important!

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How to use Google Drive

For anyone with a Gmail/Google account, storage of documents, photos and other files is easy. Learn how to use Google Drive for all of your storage needs.

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Fun Features of iOS 14

Have you wondered what the new fun features of iOS 14 are and whether you should upgrade? Here are some of our favorites.

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Good Online Learning Resources

While many of us are spending time at home, we will focus on online learning resources for personal use, work and school.

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What to do about a Chromebook Expiring?

Every Chromebook comes with a built in expiration date. Read on to learn what this means and what to do about a Chromebook expiring.

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Work From Home – the changes continue

We have been talking about work from home and returning to work in the shop, for months now. Here is an update from one of our SDM Associates.

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A Quick Guide to Google Classroom for Parents

What do parents need to know about Google Classroom in order to help their children? Read on for an overview of Google Classroom for Parents.

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Email Issues Explained

Some basic functions in email cause people confusion. In this post are common email issues explained, such as where email is stored and what spam is.

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Advanced Gmail Functions

What does Gmail offer beyond forwarding, signatures and vacations replies? There are some very advanced functions in Gmail that you may find very useful.

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"Great service for people who need advice and to learn their way around the systems."

"Great, as always!"

"This is great!"

"Great experience!"

"Prompt, pleasant, helpful."

"What a wonderful resource!"

"You seem to be doing everything right."

"You saved the day!"

Thank you! I hope not to see you again soon!

We are so lucky!!

"A 'user-friendly' business that is free to the public - couldn't be better!"

"I feel much more confident."

"Enjoyed the relaxed, comfortable atmosphere."

"My sister raved about the help she received."

I'm fixed!!

"You employee is efficient, patient and knowledgeable."

"I am very thankful that you are so handy in downtown Melrose.  I’ve been looking for such a place forever so I don’t have to be bothering family and friends."

"You have all the knowledge I would need."

"I couldn't have done it without you!"

"I live in Senior Citizen housing and I’m spreading the news of how great you are!"

"Great service!"

"Thank you for what you do. You make computer life much easier."

"That was a great program! Thanks. My daughter was even showing her younger brother what they did."

SDM is a gift to the community!

"The employee made me feel that no question was too basic."

"Thanks for all that you do!"

"This is a great resource!"

"I'm very excited that SDM is in town."

"You're all A+."

"I couldn't have done it without you!"

"I rate my service there a 10!"

"My associate is a superb teacher with much patience and thoughtfulness of my many disabilities."

"I think your service is needed and great for the community."

You really released my anxiety!

"I like the opportunity to have on-going questions that arise answered as my knowledge base increases."

Meeting you made my day. I was thrilled to be here. Thank you for this incredible service. I am truly "grateful."

"Your employee was terrific! Clear, concise and well-informed!"

"I love to come here! It's such a happy place!"

"Wonderful staff!"

"SDM is very helpful and I am so appreciative of the work you do with our community!"

"I am so happy you are here!"

"Thank you for what you do. You make computer life much easier."

"Sometimes you're just so brilliant"

"Such a welcoming, relaxed pace. Thank you for everything!"

"Came in to fix an email problem.  They were able to correct the problem.  I have had others try, including the Geek Squad, and each thought they made the correction.  They had not."

You are changing people's lives!

"That was fantastic!"

"A warm welcoming environment.  I’ll definitely be back!"


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CALL US at 781.606.2621, EMAIL, OR VISIT US

SDM Foundation
465 Main Street | Melrose, MA 02176 | 781.606.2621

(Directions to our shop)



Monday through Thursday: 9:00 am - 6:00 pm;

Friday: 9:00 am - 5:00 pm;

Saturday: 9:00 am - 2:00 pm.

Sunday: Closed

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