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SDM Shop in evening

Scheduled lessons and ShopTalks are just the beginning. Any topic, any time: just request a one-to-one appointment, in person or remotely.

Check out our self-study materials on Pinterest, YouTube and in our blog posts.

Meet our SDM trainers

Executive Director

SDM Associate

SDM Associate

SDM Associate

SDM Associate

Former Staff

Former Staff

Read our latest blog posts

Good Online Learning Resources

While many of us are spending time at home, we will focus on online learning resources for personal use, work and school.

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What to do about a Chromebook Expiring?

Every Chromebook comes with a built in expiration date. Read on to learn what this means and what to do about a Chromebook expiring.

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Work From Home – the changes continue

We have been talking about work from home and returning to work in the shop, for months now. Here is an update from one of our SDM Associates.

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A Quick Guide to Google Classroom for Parents

What do parents need to know about Google Classroom in order to help their children? Read on for an overview of Google Classroom for Parents.

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Email Issues Explained

Some basic functions in email cause people confusion. In this post are common email issues explained, such as where email is stored and what spam is.

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Advanced Gmail Functions

What does Gmail offer beyond forwarding, signatures and vacations replies? There are some very advanced functions in Gmail that you may find very useful.

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Email: Using Gmail Labels

Using Gmail labels is a simple way to manage Gmail. Labels allow you to filter, find, and sort emails that you want to keep.

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Email: Inbox Zero vs Inbox Infinity

Has managing your email become a job that you dread? Read on to learn more about two potential approaches: inbox zero vs inbox infinity.

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Turn old Windows computer into web-only Chromebook

Do you have an old computer that is no longer useful? Turn that old Windows computer into a web-only Chrome OS speedster!

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"Your employee was terrific! Clear, concise and well-informed!"

"You seem to be doing everything right."

"I love to come here! It's such a happy place!"

"Such a welcoming, relaxed pace. Thank you for everything!"

"Came in to fix an email problem.  They were able to correct the problem.  I have had others try, including the Geek Squad, and each thought they made the correction.  They had not."

"Thanks for all that you do!"

"I think your service is needed and great for the community."

"Wonderful staff!"

"Great service for people who need advice and to learn their way around the systems."

"My sister raved about the help she received."

"I feel much more confident."

"I am very thankful that you are so handy in downtown Melrose.  I’ve been looking for such a place forever so I don’t have to be bothering family and friends."

Meeting you made my day. I was thrilled to be here. Thank you for this incredible service. I am truly "grateful."

"I couldn't have done it without you!"

"You employee is efficient, patient and knowledgeable."

"A warm welcoming environment.  I’ll definitely be back!"

"SDM is very helpful and I am so appreciative of the work you do with our community!"

I'm fixed!!

"You saved the day!"

"You have all the knowledge I would need."

"A 'user-friendly' business that is free to the public - couldn't be better!"

"Prompt, pleasant, helpful."

"I am so happy you are here!"

"I'm very excited that SDM is in town."

You are changing people's lives!

We are so lucky!!

"Great service!"

You really released my anxiety!

"Thank you for what you do. You make computer life much easier."

"You're all A+."

Thank you! I hope not to see you again soon!

"Sometimes you're just so brilliant"

SDM is a gift to the community!

"Great, as always!"

"My associate is a superb teacher with much patience and thoughtfulness of my many disabilities."

"That was a great program! Thanks. My daughter was even showing her younger brother what they did."

"What a wonderful resource!"

"Thank you for what you do. You make computer life much easier."

"Great experience!"

"I live in Senior Citizen housing and I’m spreading the news of how great you are!"

"The employee made me feel that no question was too basic."

"I couldn't have done it without you!"

"This is a great resource!"

"I like the opportunity to have on-going questions that arise answered as my knowledge base increases."

"This is great!"

"Enjoyed the relaxed, comfortable atmosphere."

"I rate my service there a 10!"

"That was fantastic!"


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CALL US at 781.606.2621, EMAIL, OR VISIT US

SDM Foundation
465 Main Street | Melrose, MA 02176 | 781.606.2621

(Directions to our shop)



Monday through Thursday: 9:00 am - 6:00 pm;

Friday: 9:00 am - 5:00 pm;

Saturday: 9:00 am - 2:00 pm.

Sunday: Closed

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